Privacy Policy

Chapter & Charm Paper Co
Last updated: April 10, 2026

Chapter & Charm Paper Co (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. INFORMATION WE COLLECT

When you visit our website or make a purchase, we may collect the following information:

Personal Information

Name
Billing and shipping address
Email address
Phone number (if provided)
Payment information (processed securely; we do not store full payment details)

Automatically Collected Information

IP address
Web browser and device information
Pages visited, referring websites, and interaction data

2. HOW WE COLLECT INFORMATION

We collect information when you:

Make a purchase
Attempt to make a purchase
Fill out a contact form
Subscribe to our email list
Browse or interact with our website

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services to you.

3. HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill orders
Communicate with you regarding your order
Screen orders for potential risk or fraud
Provide customer support
Improve and optimize our website
Send marketing communications (only if you opt in)

4. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties to help operate our business, including:

Shopify (store platform and hosting)
Payment processors (to complete transactions)
Shipping carriers (to deliver your order)
Email marketing providers (if you subscribe)
Analytics providers (such as Google Analytics)

These third parties only receive the information necessary to perform their services.

5. PAYMENT INFORMATION

Payments are processed securely through Shopify’s payment system and third-party payment providers. We do not store your full payment details.

All payment processing complies with PCI-DSS standards set by the PCI Security Standards Council.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Keep your shopping cart active
Understand how you interact with our website
Improve your browsing experience

We may also use analytics tools such as Google Analytics to better understand customer behavior.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

7. EMAIL COMMUNICATION

If you subscribe to our mailing list, we may send you emails about new products, restocks, or promotions.

You can unsubscribe at any time using the link included in our emails.

We will never send marketing emails without your consent.

8. DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information.

Your data is stored through Shopify’s secure systems and is only accessible by authorized personnel.

While no method of transmission over the internet is completely secure, we take appropriate measures to safeguard your data.

9. YOUR RIGHTS

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data

To exercise these rights, please contact us using the details below.

10. THIRD-PARTY SERVICES & LINKS

Our website may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies separately.

11. CHANGES TO THIS POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.

12. CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@chapterandcharmpaperco.com
Business Name: Chapter & Charm Paper Co